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Senior Systems
Engineer. SaaS &
Infrastructure.
10+ years building secure, scalable enterprise infrastructure. Deep expertise in Google Workspace, Okta, and API-driven automation — going well beyond the admin console.
About
I am a Senior IT Systems Engineer based in Fayetteville, Arkansas, with over a decade of experience owning enterprise SaaS platforms, identity systems, and the automation that makes them actually scale.
My deepest work lives at the intersection of Google Workspace, Okta, and Python — building integrations where the admin console stops and engineering begins. I have configured SAML and SCIM from the application side, automated provisioning at scale with GAM, and served as the final escalation tier when the vendor docs run out.
I was an early adopter of AI tools and have seen firsthand how transformative they are for IT operations. AI changed not just how fast I work, but what I think is possible. I bring that same mindset to every system I build.
Outside of work, I co-own Arka Motel in Fayetteville (featured on HGTV's Fixer to Fabulous) and run a modern furniture woodworking shop.
Core Expertise
Identity & Access Management
Enterprise SaaS Administration
Automation & API Engineering
Security & Compliance
Experience
Present
Senior Systems Engineer
Compass
- Led enterprise-wide IAM migration from OneLogin to Okta — 50+ apps, 40,000+ users, zero incidents — personally configuring SAML, OAuth, and SCIM from the application side.
- Owned Google Workspace tenant administration at scale using GAM for bulk provisioning, policy enforcement, and governance automation.
- Contributed to M&A integration initiatives including user provisioning, data migration, tenant consolidation, and identity reconciliation.
- Built Python-based REST API integrations against SaaS platforms to automate provisioning, catch configuration drift, and eliminate manual toil.
- Served as final escalation tier for enterprise platform issues; led incident response, root cause analyses, and post-incident reviews.
Aug 2023
IT Systems Engineer
Compass
- Owned enterprise SaaS administration across Zendesk, Google Workspace, OneLogin, Datadog, and Workato — engineering automation that replaced manual operations at scale.
- Served as SME and final escalation tier for Zendesk; designed API-driven integrations that went beyond what the admin console could support.
- Developed scalable Python REST API integrations standardizing data flows and provisioning across the SaaS ecosystem.
Jun 2021
Senior IT Support Engineer
Box
- Supported enterprise SSO platform and SaaS ecosystem for a large-scale user base.
- Developed Incident and Change Management processes improving response consistency and audit readiness.
Jul 2020
IT Support Engineer II
RetailMeNot
- Administered OneLogin, Google Workspace, Jira, Meraki, and Jamf — maintaining access controls and endpoint compliance.
- Investigated security threats using endpoint security software and SIEM tools.
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